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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bronwyn

December 15, 2025

5  out of  5
rating by Bronwyn
"While searching for new car insurance, I accidentally gave out my information and was getting BOMBARDED with calls, texts, and emails! Out of all of them, Leandra's email caught my eye, not only because of the price, but because she said that she knew I was getting tons of quotes and didn't make me feel like I was just another sale. Signing up with her was incredibly easy, quick, and cheap!! I now have a rep that I can text and feel comfortable reaching out to at any time. Thank you Leandra for your help, I'm glad we connected!"
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J & S Shannon

December 9, 2025

5  out of  5
rating by J & S Shannon
"Andrew walked me thru all options for auto insurance. Adding a second young driver was looking disastrous, but Andrew came up with a plan that was actually less than what we'd been paying before adding a new driver! Thank you SO much!"
We responded:
"Thank you for the kind words! Andrew is a valuable member of our team and we are so happy he was able to help you find the right coverage and premium for you and your family! We look forward to working with your family! "
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Cheyenne Morgan

October 22, 2025

5  out of  5
rating by Cheyenne Morgan
"They take care of everything for me they are like my best friends and everything is so stress free love you guys!! ❤️ i also just got a new car and they replaced it with ease and they are the most friendly agents ive ever had they will always take care of you. Like a good neighbor !! Love you sonya ! ( shes my girl)"
We responded:
"Thank you for the sweet review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brandon Biek

October 13, 2025

5  out of  5
rating by Brandon Biek
"They're incredibly knowledgeable and provided me the information I needed in under two minutes! Thank you for the excellent customer service!"
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Jennifer Anderson

October 9, 2025

5  out of  5
rating by Jennifer Anderson
"Everyone at State Farm is always friendly & professional. I have done business with them for years & will continue to do so."
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William Otte

October 8, 2025

5  out of  5
rating by William Otte
"Staff is always very helpful with questions or concerns about coverage. Very prompt and courteous when helping with claims. We could not be more satisfied."
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Amanda Starr

September 23, 2025

5  out of  5
rating by Amanda Starr
"Staff is always so professional, kind and helpful each and every time we need assistance."
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Jamie Morrison

September 19, 2025

5  out of  5
rating by Jamie Morrison
"I have never went through an insurance company that was so helpful. Never trying to get you to pay more than what you’re needing. I have worked with Diane a lot over the years and she has never been anything but helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Therese Hoyle

September 19, 2025

5  out of  5
rating by Therese Hoyle
"Been with this State Farm office for over 20 years. They have the best customer service and are a delight to work with!"
We responded:
"Thank you for taking the time to share your thoughts, Therese. We appreciate your kind words and your loyalty! We are excited to continuing to work with you and help with your insurance needs!"
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Donna Stark

September 19, 2025

5  out of  5
rating by Donna Stark
"I have been working mostly with Sonya. She has a lovely, lively personality and is so professional. She likes to work with her customers and always makes me feel cared for, shows she is concerned over all my crazy questions and she has verified to me on many occasions that what im paying for IS what im getting. Thank you Sonya, I am keeping you in my family forever!"
We responded:
"Thank you for the 5-star review! We are happy that you feel such a wonderful connection with our staff and office! If you ever need any assistance in the future, please don’t hesitate to reach out. As you know, we're always here to help!"
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Mike Sevigny

September 18, 2025

5  out of  5
rating by Mike Sevigny
"I have dealt with the Jeff Bohms State Farm office for over 30 years…even before Jeff became the office’s agent. Their service level is unparalleled. Throughout many vehicle and home changes, and a few occasional claims, they have never let me down. I’ve never even considered shopping around, because I know it’s not possible for an insurance agent and/or company to take better care of my family and me. At the end of the day, almost any insurance agent can be friendly and professional when a customer’s life is going smoothly. But what counts is how they treat you when issues arise and they might have to pay for a claim. With Jeff Bohms State Farm, the professionalism remains the same at all times, in all situations. I can’t say enough good things about them. They are simply amazing. A true partner for the journey of life."
We responded:
"Wow, thank you Mike, that was very kind of you to take the time to give us that feedback! You taking the time to show appreciation for our team here is why we do go above and beyond for our people. It’s always our pleasure to assist and as always, if there is anything else we can do to help, you know where to find us!"
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Iesha Collins-Dunham

September 17, 2025

5  out of  5
rating by Iesha Collins-Dunham
"Diane is absolutely amazing and is always so helpful I have been with Jeff’s State Farm for 13 years and I know I can always count on them as a team never have I had a bad experience with anyone at that office!!"
We responded:
"We appreciate your review Iesha! We are delighted to know that you always have a great experience with our team. If you ever need any assistance in the future, please don’t hesitate to reach out. As you know, we're always here to help!"
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Annette Aspinall

September 17, 2025

5  out of  5
rating by Annette Aspinall
"Diane is the very best! She has been our go to helper with all things insurance for years. She is always patient and explains things so well. She even helped me keep our top notch coverage and still save a little money which is very appreciated!"
We responded:
"Thank you Annette! We’re thrilled to know you always have positive experiences with us; most of our customers do in fact love them some Diane! She always makes sure she does right by everyone and it doesn't go unnoticed, thank you for taking the time to let everyone know! We look forward to continuing to support your insurance needs."
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Shan Szu

July 21, 2025

1  out of  5
rating by Shan Szu
"Don't go here. They allow government license plate scanners in front of their business. Their response its ok to violate the US Constitution. Spend your money elsewhere. As veteran, if you like State Police Intelligence system with AI violating your privacy rights. Then do business there. Not my problem if you support being violated."
We responded:
"We take great pride in caring for our customers—and we can confidently say that this reviewer is not and has never been a customer. Leaving a 1-star review based on an unrelated roadside issue is both misleading and unfair. It can negatively affect my agency and the people who work hard to help our customers every day. To clarify: The cameras referenced are part of a broader traffic safety effort and are positioned on all four corners of the intersection—not just in front of our location. They are managed by the road commission, which has jurisdiction over the public right-of-way. We have no control over where traffic safety equipment is placed, and these cameras are not here to randomly scan license plates, but to help improve safety at a busy intersection. We always welcome honest feedback from actual customers—but this review does not reflect a real experience with our business. "
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Destiny Whitfield

May 23, 2025

5  out of  5
rating by Destiny Whitfield
"They got me down to some good rates! Highly recommend them!!!"
We responded:
"Thank you for reviewing our State Farm office! We are always thrilled to help put you in a better financial position without sacrificing coverage! "
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Charles Shaw

February 12, 2025

5  out of  5
rating by Charles Shaw
"I can not say enough great things about this office. I have been with them for years and they are with me through every car inconvenience ive had with empathy, care and patience. Insurance claims can be intimidating but this office has taken then time to explain everything every time! They go up and beyond to make sure things happen quick and right. Thank you to this remarkable team for being awesome and making some of worst days so much easier. 👏 👏 👏 👏 👏"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ricardo Alvarez

December 28, 2024

1  out of  5
rating by Ricardo Alvarez
"Be carful with a cashier there she charges more stuff that you didn’t buy and altered the prices higher very bad experience I will never go back."
We responded:
"Thank you for your feedback, I would truly love the opportunity to discuss your concerns regarding my office and want to know how I can help. We don't have cashiers in our office and I don't show ever having you as a customer so I am a little concerned that you may be referencing the wrong office. Please reach out to me directly by either emailing me @ jeff@jeffbohms.com or calling the office @ 269-795-7925. Thanks! -Jeff Bohms"
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Andrew Belk

December 19, 2024

5  out of  5
rating by Andrew Belk
"Jeff was great to work with and made the process so much easier than I thought it would be to switch insurance companies. Thank you for all your hard work."
We responded:
"Thank you for the kind words and 5 star review! We look forward to working with you in the future!"
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Billie Abbott

December 13, 2024

5  out of  5
rating by Billie Abbott
"I am so grateful for State farm and the workers at State farm you guys rock always respectful patient time in the world that we live in today people are not so kind or patient and so I want to make sure that I let you guys know Sonia and everyone there Jeff that I appreciate you and I'm very happy with State farm ❤️❤️❤️"
We responded:
"We appreciate the kind words and you as our customer! We look forward to continuing to support you and your insurance needs."
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Tay B.

December 6, 2024

5  out of  5
rating by Tay B.
"Not going to lie, crying as I type this out. I've been desperately trying to find insurance but other companies wanted an arm, a leg, and a big toe. Not only did "Leandra R" do A LOT of work between explaining everything very well because I'm not the brightest at times, she called me back the next day eager to tell me the great news. She made the impossible happen!!! And now my Car is fully covered and my monthly payments are Affordable. Thank you So much Leandra, I appreciate you and everything you do for us clients. You went above and beyond and didn't make me feel dumb like the other companies. The world needs more kindhearted, caring people like you! Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support you!"
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Dave Mugridge

November 25, 2024

5  out of  5
rating by Dave Mugridge
"I had an issue with a claim that the adjuster said was not covered, I contacted Jeff and told him the issue and he fought for me with the adjuster and finally got issue resolved."
We responded:
"Thank you for reviewing our State Farm office! Your satisfaction truly is our top priority and we're never too busy to make sure we get it right for our insureds! We look forward to continuing to support your insurance needs."
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Deborah

July 9, 2024

2  out of  5
rating by Deborah
"This company just constantly taking my money can never give me a monthly bill every month. My bill is something different. I am so sick of this State Farm so my time with y’all is over. Good rhythm I refer y’all to no one."
We responded:
"Hey Deborah, I'm sorry that you feel that way, but I'd be happy to discuss this with you if you'd like to give me a shout at the office. Monthly bills certainly do fluctuate if people make changes to their policies but tough to say why you wouldn't have been receiving your bill each month. Please reach out if we can have a conversation about this so that I can investigate what the issue was. Thanks, Jeff Bohms "
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Jenni Reed

December 2, 2023

5  out of  5
rating by Jenni Reed
"Jeff handled my account personally after there were some issues. Once he figured out where the problem was coming from he corrected all of the issues"
We responded:
"Thanks Jennifer, I'm glad to see we were able to work everything out, as always feel free to contact my office if you need anything in the future. Thanks! "
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RS P

November 2, 2023

1  out of  5
rating by RS P
"Does not call you when they say he will. Service is not good. They never help with problems or errors. They are there just to take the money. Nothing else"
We responded:
"I'm bummed to see you say that, as my team and I take great pride in going above and beyond for our insureds. I recognize that you weren't interested in talking with my service staff about your question, but I assure you they are wonderful and willing (not to mention highly capable) of helping with any questions you may have. Please feel free to give me a call and discuss any problems you have with myself or our staff. Thanks!"
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Shiann Grevious

November 1, 2023

5  out of  5
rating by Shiann Grevious
"I recently switched my auto policy from out of state and Amanda was a HUGE help. Very knowledgeable and was able to provide advice. She worked with me around my schedule and took the time to find the best prices to fit what I needed. Excellent service, fast and to the point! Will be recommending to anyone looking!"
We responded:
"Hi Shiann! Thanks for the kind words! So happy to hear we were able to help you and found a policy that fit your needs! Welcome to Michigan and your new State Farm office!"