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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Reed

December 2, 2023

5  out of  5 rating by Jennifer Reed
"Jeff handled my account personally after there were some issues. Once he figured out where the problem was coming from he corrected all of the issues"
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RS P

November 2, 2023

1  out of  5 rating by RS P
"Does not call you when they say he will. Service is not good. They never help with problems or errors. They are there just to take the money. Nothing else"
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Shiann Adams

November 1, 2023

5  out of  5 rating by Shiann Adams
"I recently switched my auto policy from out of state and Amanda was a HUGE help. Very knowledgeable and was able to provide advice. She worked with me around my schedule and took the time to find the best prices to fit what I needed. Excellent service, fast and to the point! Will be recommending to anyone looking!"
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Amy Lipscomb

September 13, 2023

5  out of  5 rating by Amy Lipscomb
"I can’t thank Jeff and his team enough for walking me through the process of getting my vehicle fixed from the hail damage. It was super easy! Then came the roof damage of my home from the hail. The claims adjuster wasn’t very friendly but Jeff fought for me and the claim. Then a second adjuster looked at pictures of my roof and was very rude towards me but once again Jeff fought for me and my claim. He didn’t stop until the claim was completely handled and closed! I love how hard Jeff and his team at State Farm didn’t stop no matter the road blocks until the job was done! Looking for an insurance company that will work for you, Jeff and the State Farm team will!"
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Cassandra Snyder

September 7, 2023

5  out of  5 rating by Cassandra Snyder
"I had the pleasure of working with Amanda. She made it really easy and convenient for me to switch over to State Farm. She also helped us get the best rate possible for our vehicle needs. Jeff Bohms has an awesome team and we are happy we made the switch!"
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T&C Strumberger

August 15, 2023

1  out of  5 rating by T&C Strumberger
"Still somewhat disappointed in this office, Jeff Bohms, State Farm in Middleville: customer service, help, attention to detail, follow up and communication. I won't go into details, but after a couple weeks of frustration, they let us down and we ended up having to pay a claim that should have been covered 100%. It took a bit on our part, but State Farm did finally reimburse us. The fact is customer satisfaction can make the difference between acquiring or retaining satisfied customers. (...edited review)"
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Amanda E

May 27, 2023

5  out of  5 rating by Amanda E
"We had a recent claim on our house. We struggled dealing with our adjuster and the claim center. After battling for weeks, I spoke with Jeff and he had it resolved within days. He was great to work with!"
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Hunter Coombs

April 18, 2023

5  out of  5 rating by Hunter Coombs
"Wow cannot say enough about Jeff Bohms - State Farm. I switched from the "other guys" and saved big time. Connor was both informative and respectful during our chats. The icing on the cake is knowing Aaron Rodgers is a spokesperson for the company. "I hate practicing, so I hired a body double to do it for me" Wahoo Aaron, Connor, Jeff, & State Farm!"
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Ryleigh Weber

October 26, 2022

5  out of  5 rating by Ryleigh Weber
"Great rates and great service. Connor was very easy to work with and very nice."
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b mansfield

October 16, 2022

5  out of  5 rating by b mansfield
"Cheapest insurance company around and amazing service"
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Ronda Slater

August 19, 2022

5  out of  5 rating by Ronda Slater
"I have had great service from the Middleville State Farm since 1984. I moved to a different area in the state but chose to stay with this office because of the wonderful service. Jeff and his crew are the best!!!"
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Amanda Cochran

April 23, 2022

5  out of  5 rating by Amanda Cochran
"The staff is always helpful and they are very prompt with change requests and questions."
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Bryan Marriott

April 22, 2022

5  out of  5 rating by Bryan Marriott
"The staff here are not only extremely helpful, but punctual and kind as well. Went out of their way to get me a quote as quickly as possible. 10 out of 10 would recommend to anyone."
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Chris Traetz

April 2, 2022

5  out of  5 rating by Chris Traetz
"Great experience and customer service! Saved me $70/month and I have better coverage. Connor was great to work with! Highly recommend!"
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Anthony mcmillan

March 16, 2022

5  out of  5 rating by Anthony mcmillan
"Conner gave me a quote and he saved me $100 on a policy"
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Lauren Mass

March 16, 2022

5  out of  5 rating by Lauren Mass
"Would definitely recommend. Very friendly and super helpful with getting me a fast and easy auto quote!"
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Jacob Swope

February 16, 2022

5  out of  5 rating by Jacob Swope
"I have been working with Connor Murney as my agent for some time now, and he has been nothing but helpful for the entire time we've worked together. He has personally fought to save me money during a claim, and has answered every question I've posed to him. I would definitely recommend this agency to anyone!"
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Matthew Tennison

February 11, 2022

5  out of  5 rating by Matthew Tennison
"I have been with this branch of state farm for a couple years now and have nothing but great things to say. My time as a customer has been stress free as they take care of everything. In my time here I have had an accident that was taken care of with out hesitation, my rates did not change. I have actually had them call me to help me lower my rates. This branch is definitely out to help their customers save as much as possible by going above beyond what expected of them. I have recently moved to another state, this office has transfered me to a local state agent in my new area, I have not had to do anything they did it all. I just want to say thanks for letting me be lazy and taking care of my insurance needs. A big shout to the employees I have worked with Diane, Richard, Jeff and Conner, thanks guys."
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Pj Skinner

January 20, 2022

5  out of  5 rating by Pj Skinner
"Great customer service"
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Jason

December 14, 2021

5  out of  5 rating by Jason
"I've been with State Farm and the Middleville office specifically since I was 16 years old - I'm now pushing 40. When I was calling around to get insurance for my first car, as a young kid, State Farm was the only insurance company that didn't try to screw me over. I had some of them (Progressive, Geico, etc.) quote me ridiculously high prices ($6,000/year at the time) and when I asked, one agent from one of those larger agencies flat out said "The quote is this high because they don't want to insure you since you're a teenage male." I guess discrimination is totally legal as long as it's against young people? State Farm - this office specifically - provided a realistic rate based on actual risk factors and didn't try to box me out. Now, I currently insure a house, 3 cars, 3 motorcycles, and an ATV with State Farm. Everything else will go through them in the future as well, as long as they keep providing the excellent service I've come to know over the past 20+ years. I constantly get stuff in the mail from other agencies now that I'm an adult with a clean driving record, and that mail goes right in the trash. I don't care if they'd save me a few bucks a month. A message to those places - if you try to screw me when I'm young, don't try to solicit me when I'm older. (Plus Progressive has the most annoying commercials ever... that doesn't help either.) I've only had to make a couple claims in my life (both deer related) and State Farm was excellent with that whole process both times. Diane at the Middleville location is especially awesome. I change vehicles like I change my clothes and she's always so nice to talk to."
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Alishia Santman

November 3, 2021

5  out of  5 rating by Alishia Santman
"Lovely people always friendly and very helpful"
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Mat Smith

September 22, 2021

5  out of  5 rating by Mat Smith
"The Staff there is great. They are super helpful and very knowledgable. Glad I found them. They have earned my continued business."
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shiner421

June 28, 2021

5  out of  5 rating by shiner421
"Great staff, friendly and professional. Always happy to take my call and help out however they can!"
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Brandy Stockham

June 19, 2021

4  out of  5 rating by Brandy Stockham
"Very nice people. Great service."
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Jim

May 23, 2021

5  out of  5 rating by Jim
"Outstanding agency! The people that work there are fantastic Glad I found them"